The Human Resources Scorecard: Measuring the Return on Investment (Improving Human Performance) Review

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The Human Resources Scorecard: Measuring the Return on Investment (Improving Human Performance) ReviewAs a former director or vice president of human resources in three different large companies over 14 years, I can't remember the number of times my bosses and peers challenged me to provide the business case for one hr program or another, either when developing a budget for the coming fiscal year, or defending a budget during hard times. For years, I lost more of those arguments than I won because I didn't always hold myself accountable to the same standards to which other functions were held, nor was I expected to. Over time, my staffs and I got better at measuring the impact of our strategies on various measures of organizational performance, and with that came budgetary "victories" and greater respect as business partners. That's what The Human Resources Scorecard is all about, and by reading and using the wisdom it contains, newcomers to the hr function and late adapters of hr measurement, can enjoy in relatively short order success and respect, which are the "price of admission" to the "executive suite". Having achieved that credibility, we then have the challenge of elevating our conversations with our bosses, peers and clients regarding the intangible dimensions of human and organizational soul, but that's another book in this series.The Human Resources Scorecard: Measuring the Return on Investment (Improving Human Performance) Overview

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